Service

ZLTECH Customer Service Policy:
PRE SALE SERVICE:
1) Provide corresponding guidance and equipment information according to customer' requirement.
2) To solve the problems raised by customers and formulate solutions accordingly.
3) Provide exhibition hall for customers to visit us and check equipment quality.

Service

AFTER-SALE SERVICE:
1) We provide necessary online technical support, including installation, safety protection, equipment operation and maintenance, etc.
2)We offer remote service through network and phone calls to provide quick error diagnose and repair solution by professional engineers. The main App used are Whatsapp, Skype, Wechat, etc.
3) If you need, our engineers will provide you door service.

Service

Warranty:
ZLTECH provides 3 years quality warranty to customers. If any parts broken during warranty, we will send new parts free of charge ( without consumable parts, such as lens, nozzles, etc )

Strict Quality Control:
ZLTECH established a complete and strict quality control department, which controls the product quality from raw materials, production and delivery. Every equipment is finished with fine milling and high-temperature aging treatment. Also ZLTECH use high-tech precision instruments to measure the accuracy and transmission speed of the machine.

Service

Professional Team:
ZLTECH owns Experienced R&D department and sales department, which can provide OEM & ODM service and professional suggestions to our customers.
-- Free sample test
-- Fast delivery time

Service

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